Step 2: Scroll down until you see Apps or Manage Apps. Tap on this. Step 3: Under the All section, look for the Hangouts app. Step 4: Now click on the Clear Data and Cache option. This resets the app so it will revert any settings you have made from when you first downloaded it.
If you are then please let me know in the comment section below and I will reply to you as soon as possible. Thanks for reading. BertnTX Constellation. This-is-me Comet.
Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Sean Kirby seanok. Uninstall any 3rd party messaging apps you aren't using, such as Hangouts, Messages different from the one that came with your phone , etc… Then clean your cache and storage, and reboot your phone.
This worked for me! I have had this problem pop up repeatedly every month or two. I am not positive but I believe the problem is associated with using Facebook Messenger.
Many posts suggest the problem is associated with Hangouts app but I do not have that app installed on my phone, so it must be something else. So far, I have been able to solve the problem of No Subject texts by restarting my phone. I just had 13 messages from various contacts, each one won't download, strange thing is, every one has a future date, not today's date! I cannot send or receive images, text is fine. I use Boost mobile, l have a J7 Perx phone.
Boost mobile techs tried to fix issue, suggested a factory reset. I have tried all the resets except Factory reset and Safe mode. I afraid of factory reset. Where can I find what all gets reset using this? I had the same issue. Group texts would come over individually and not be able to be downloaded. Also could not get picture messages. Everything else on my phone worked fine. Several calls to Boost mobile with no luck. I have an LG G5, using Android. I am using Messaging, not Messenger.
Says to Download the message but download always fails. I just change my setting from Wifi to Data and then try again. Do you have a data plan at all? Can you e. Messages with pictures attached are MMS, and require an Internet connection, and often a specifically configured APN provider specific, so you might need to contact your carrier. Yes I have a data plan, I can browse the web, do Google hangouts, and so forth.
Everything else seems to work except this. I will have to read about APN, not sure what that is. Izzy is mostly right. This is largely a case of incorrect APN settings. But using custom ROMs with modified-who-knows-what , I usually have problems, and am not able to download them.
I can modify the APN somewhat, but it still has quirks. In the end, I just give up on MMS downloads. Show 4 more comments. Active Oldest Votes.
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