In some cases, users might receive an error message that the USB storage device is not connected. If PS4 external hard drive stopped working, perhaps there are some problems with the hard drive itself or something wrong with the PS4 system. Further reading: If you are using PS4 USB drive as extended storage and it is not recognized by your PS4, you can read this guide to get some solutions. Which case are you in? Figure out your own case and find the corresponding solutions in the following contents.
If you encounter PS4 external hard drive not showing up or recognized issue from the very beginning and you have never made it work, the solutions introduced in this part could be effective for you. Before you try any technical methods, you can do the following self-examination to troubleshoot PS4 external hard drive not working issue by yourself.
If the above requirements are met but the PS4 external hard drive is still not recognized or showing up, you can continue troubleshooting the issue with the following fixes. If the external hard drive is damaged, it cannot be recognized by your PS4 definitely. How to check that? You just need to connect the PS4 external hard drive to your computer.
Commonly, when a healthy hard drive is connected to a computer, you will get a message prompting Your device is ready to use.
To exclude any potential hard drive errors in this case, you should use some hard drive repair solutions. But if the connected hard drive is damaged, it will not be recognized by your computer as well and you will get the last USB device malfunctioned error message.
In this case, you might have to give up the PS4 external hard drive and replace it with a new one. If the external hard drive is not defective and can be recognized by other PS4 devices and computers, perhaps the problem has something to do with your PS4 itself. It has been reported that external hard drive might fail to work on a PS4 of older version.
So, you can try updating the system software to fix PS4 external hard drive not showing up issue. Step 1 : Make sure your PS4 is connected to the Internet and go to the home screen. Step 3 : If any updates are detected, click Next button.
Then, select Update to download the available updated. Step 4 : Select Downloads to install the updates you have downloaded. Have you upgraded the storage space on your PS4?
If so, did you go with a mechanical hard drive or an SSD? What are your impressions? How easy is it to do? Let us know in the comments! Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Is this article useful? Yes No. Never Miss Out Receive updates of our latest tutorials.
Contact me with news and offers from other Future brands. Receive email from us on behalf of our trusted partners or sponsors. You will receive a verification email shortly. There was a problem. You can also double click on the PS4 drive to perform a full scan directly. Step six : browse the found partitions and folders carefully to find out whether your deleted PS4 data are included.
Step seven : choose a drive that has enough free space left as the file storage destination and click on the OK button to confirm. The last step is waiting for the PS4 game data recovery to complete itself. A prompt window will pop up when all the selected game data have been recovered to the specified place; just click OK to close it.
Click here to know more details on how to retrieve deleted files on PC. Click to tweet. However, since the internal storage is so limited, more and more users choose to store the game files on a USB stick or external hard drive. In this part, I will discuss how to recover lost saved game data on PS4 after re-initializing the PS4 drive. When the recovery is completed, a window will pop up in the software to inform you the task is finished.
Just click on the OK button in it and go to check the recovered files to make sure you have recovered all the data you want.
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